Spirit Airlines has a reputation for being one of the worst airlines due to its numerous hidden fees, poor customer service, and uncomfortable seating arrangements.
One major issue is the airline’s extensive list of add-on charges. Passengers often find themselves paying extra for things like seat selection, carry-on bags, and even onboard refreshments. These costs can quickly add up, making what seems like a low fare much more expensive in reality.
The customer service experience is another commonly cited problem. Many travelers report long wait times, unhelpful responses, and a general lack of support when issues arise. This can create a frustrating experience, especially when dealing with delays or cancellations.
Comfort is a significant factor as well. Spirit Airlines is known for its cramped seating and minimal legroom. For taller passengers or those with mobility issues, this can make for an uncomfortable flight.
Punctuality is often a concern too. Spirit has been criticized for its frequent delays and cancellations, which can disrupt travel plans significantly. Travelers expect reliability, and many feel that Spirit falls short in this area.
Lastly, the airline’s overall reputation has suffered from negative reviews and ratings. This can deter potential customers who might otherwise have chosen to fly with them.
Why does Spirit Airlines charge so many fees?
Spirit Airlines operates on a low-cost model, which means they offer low base fares but charge for additional services. This can lead to many unexpected fees for baggage and seat selections.
Is Spirit Airlines safe?
Yes, Spirit Airlines is considered safe. They comply with all FAA regulations and have a solid safety record, though some travelers feel uneasy due to their budget model.
How does Spirit Airlines compare to other budget airlines?
While Spirit Airlines is one of the most noted budget carriers, it often receives lower ratings than competitors like Southwest or JetBlue, particularly regarding customer service and comfort.
Can I avoid fees when flying with Spirit Airlines?
To avoid fees, travelers should familiarize themselves with the airline’s policies. Opting for free items, like personal items that fit under the seat, can help minimize costs.
What should I expect from a Spirit Airlines flight?
Travelers can expect a no-frills experience with minimal amenities. Flights focus on getting you from point A to point B, but comfort and service may be lacking.