Spirit Airlines has gained a reputation for its poor customer service, hidden fees, and uncomfortable seating.
Travelers often complain about the numerous add-on charges for things like carry-on bags and seat selection. These fees can quickly inflate the initial low ticket price.
The seating is another major point of contention. Many passengers find the seats cramped and uncomfortable for longer flights.
Customer service experiences with Spirit can also be hit or miss. Delayed flights and cancellations often lead to long wait times for assistance.
Boarding processes can feel chaotic, with little communication from staff. This can leave travelers frustrated and confused.
In-flight amenities are minimal. Passengers are often left hungry and thirsty unless they pay extra for snacks and drinks.
Spirit’s reputation for delays and cancellations further tarnishes its image. Many travelers report being rerouted or stranded without adequate support.
Frequent flyer programs and loyalty perks are limited compared to other airlines. This makes it less appealing for regular travelers.
Ultimately, while low fares might attract some, the overall experience leaves many wishing they had chosen a different airline.
What are Spirit Airlines’ hidden fees?
Spirit Airlines charges fees for carry-on bags, checked luggage, seat selection, and even printing boarding passes. These additional charges can significantly increase the total cost of your flight.
How comfortable are Spirit Airlines’ seats?
Many passengers find Spirit’s seats to be cramped and lacking in cushioning. The legroom is often less than what you would find on other airlines, making longer flights uncomfortable.
What is the customer service like at Spirit Airlines?
Customer service experiences can vary widely. Many travelers report long wait times and unhelpful responses when trying to resolve issues with their flights.
Are there any in-flight amenities on Spirit Airlines?
Spirit Airlines offers very few in-flight amenities. Passengers typically need to pay for snacks and beverages, and there is no in-flight entertainment provided.
How does Spirit Airlines handle flight delays?
Flight delays with Spirit can lead to confusion and frustration. Many passengers report inadequate communication from staff during such situations, leaving them unsure of what to do next.