Spirit Airlines is generally considered trustworthy, but experiences can vary greatly among passengers.
Many travelers appreciate Spirit Airlines for its low fares. The airline operates on a no-frills model, which means extra fees can add up quickly if you’re not careful.
Customer service reviews are mixed. Some passengers report positive experiences, while others express frustration over delayed responses and issues during travel.
Flight reliability is another factor. Spirit has faced criticism for cancellations and delays, but this isn’t uncommon in the airline industry. It’s wise to check recent performance metrics before booking.
Safety is a top priority for Spirit. The airline complies with Federal Aviation Administration (FAA) regulations and has a solid safety record.
Baggage fees can be a sticking point. Spirit charges for checked and carry-on bags, so factor these costs into your travel budget.
In terms of value, many find Spirit’s basic fare appealing, but it can become expensive with add-ons. Evaluating total costs beforehand can help avoid surprises.
Overall, Spirit Airlines can be trustworthy, particularly if you understand their business model and prepare accordingly.
Is Spirit Airlines safe to fly?
Yes, Spirit Airlines adheres to safety regulations set by the FAA and has a good safety record.
What are the main complaints about Spirit Airlines?
Common complaints include customer service issues, fees for bags, and flight delays or cancellations.
How can I avoid extra fees with Spirit Airlines?
To avoid extra fees, book your flight during promotions, pack light to avoid baggage fees, and be aware of all service charges during booking.
Does Spirit Airlines offer refunds?
Spirit’s refund policy is limited. Generally, tickets are non-refundable, but you may be able to get a credit for future travel under certain conditions.
How does Spirit Airlines compare to other low-cost carriers?
Spirit Airlines is often cheaper than many competitors, but it has fewer amenities and more fees. Always compare total travel costs.