Spirit Airlines has a reputation for being one of the worst airlines in 2024, primarily due to its numerous customer complaints, poor service quality, and hidden fees.
Many travelers express frustration over Spirit’s strict baggage policies. Charges for carry-on and checked bags can add substantial costs to what seems like a low fare.
The airline’s seating can be another issue. Seats are often reported as cramped and uncomfortable, making long flights particularly taxing.
Customer service experiences also leave much to be desired. Passengers often cite long wait times and unhelpful representatives when trying to resolve issues.
Flight delays and cancellations are common complaints as well. Many travelers have experienced last-minute changes that disrupt their travel plans.
Despite these challenges, some budget-conscious travelers still choose Spirit for its low base fares. However, many find that the additional costs negate any savings.
Frequent flyer programs are limited, and loyalty benefits are not as robust as those offered by other airlines. This can make repeat business less appealing for travelers who value perks.
Overall, for those who prioritize comfort and customer service, Spirit Airlines might not be the best choice in 2024.
What are the main complaints about Spirit Airlines?
Travelers frequently complain about hidden fees, uncomfortable seating, and poor customer service.
Does Spirit Airlines charge for carry-on bags?
Yes, Spirit Airlines charges fees for both carry-on and checked bags, which can significantly increase the total cost of travel.
Are Spirit Airlines flights often delayed?
Yes, many passengers report frequent delays and cancellations with Spirit Airlines flights.
Is the seating on Spirit Airlines comfortable?
Many travelers find Spirit Airlines seating to be cramped and uncomfortable, especially on longer flights.
Does Spirit Airlines have a frequent flyer program?
Spirit Airlines does have a frequent flyer program called Free Spirit, but it offers limited benefits compared to other airlines.