Spirit Airlines has a reputation for being one of the least favorable airlines in the industry. Many travelers express dissatisfaction with their experiences, highlighting issues like hidden fees, uncomfortable seating, and inconsistent service.
One of the biggest complaints is about their pricing model. While they often advertise low base fares, additional charges for carry-on bags, seat selection, and even water can quickly add up. This practice leaves many passengers feeling misled.
The seating on Spirit Airlines tends to be cramped. Legroom is minimal, which can be uncomfortable for longer flights. The seats themselves are not designed for comfort, making the experience less enjoyable.
Customer service is another area where Spirit Airlines often falls short. Passengers report long wait times for support, whether it’s through phone calls or at the airport. This can add stress to an already frustrating situation.
Flight delays and cancellations are common complaints. Many travelers have found themselves stranded or forced to rebook at the last minute. This unpredictability can disrupt travel plans significantly.
Despite these issues, some passengers still choose Spirit Airlines for its low fares. Budget-conscious travelers might find the trade-offs worth it, especially for short flights. However, it’s essential to read the fine print to avoid unexpected costs.
The overall experience with Spirit Airlines seems to vary greatly among travelers. Some appreciate the no-frills approach, while others are left disappointed. It’s crucial to weigh the pros and cons before committing to a flight.
What are the main complaints about Spirit Airlines?
Common complaints include hidden fees, cramped seating, poor customer service, and frequent flight delays.
Are Spirit Airlines fares really cheaper?
While base fares are often low, additional fees can make the total cost comparable to other airlines.
How comfortable are Spirit Airlines seats?
Seats are generally cramped with minimal legroom, which can be uncomfortable, especially on longer flights.
What should I know before flying with Spirit Airlines?
Be aware of extra fees for bags and seat selection. It’s advisable to read the fine print carefully.
Is it worth flying with Spirit Airlines?
If you’re on a tight budget and need a short flight, it might be worth it, but be prepared for potential trade-offs in comfort and service.