Frontier Airlines is generally considered better than Spirit Airlines in terms of overall service quality, flight options, and customer experience.
Frontier Airlines offers a more streamlined approach to air travel, focusing on providing essential services without the add-ons that can inflate ticket prices. Their customer service is often rated higher, giving passengers a more pleasant flying experience.
Both airlines are low-cost carriers, but Frontier provides a more extensive route network, especially for travelers looking to fly to popular vacation destinations. Frontier’s customer service has been acknowledged as more responsive, contributing to a better overall experience.
Spirit Airlines, while known for its ultra-low fares, often generates complaints regarding hidden fees and less customer support. Passengers frequently report dissatisfaction with delays and cancellations, which can detract from the travel experience.
When comparing the two, it’s essential to weigh the price against the quality of service. While Spirit may offer cheaper tickets, the additional fees for baggage and seat selection can quickly add up, making Frontier’s prices more competitive when all costs are considered.
Frontier Airlines vs. Competitors
Frontier Airlines stands out against other competitors like United, Alaska, and Southwest due to its unique pricing model that allows passengers to customize their travel experience.
Unlike traditional legacy carriers, Frontier operates on a low-cost model that provides the flexibility to pay only for what you need. This approach can lead to more affordable travel for those willing to forego certain comforts.
Frontier also has a focus on specific vacation routes that appeal to leisure travelers, making it a preferred option for those heading to popular destinations. Their “Discount Den” program offers additional savings for frequent flyers, which is often not matched by competitors.
In contrast, airlines like United and Alaska may prioritize customer service and amenities such as complimentary snacks and in-flight entertainment, which Frontier does not offer. This difference can be crucial for travelers who value these additional services.
| Airline | Customer Service Rating | Average Fare | Route Network |
|---|---|---|---|
| Frontier Airlines | 7.5/10 | $75 | Extensive |
| Spirit Airlines | 6.5/10 | $70 | Limited |
| Southwest Airlines | 8.5/10 | $90 | Extensive |
| United Airlines | 8/10 | $120 | Global |
Pro Tip: Always check Frontier’s “Discount Den” memberships for potential savings on flights if you plan to travel frequently. It could save you a significant amount on your fares!
When deciding between Frontier and Spirit, consider your travel preferences. If you value customer service and a broader choice of routes, Frontier might be the better option for you.
If your primary goal is to find the absolute lowest fare and you are willing to navigate extra fees, Spirit could be suitable. Ultimately, the choice depends on your personal travel style and budget.
A useful tool for potential travelers is the following flight comparison calculator. This tool allows you to input your travel details and compares the costs and services of both airlines.
Flight Cost Comparison Tool
Disclaimer: This article is for informational purposes only.
What are the baggage policies for Frontier and Spirit Airlines?
Frontier Airlines allows one free personal item but charges for carry-on and checked baggage. Spirit Airlines has similar policies, charging for all types of baggage including personal items.
Which airline has better customer service?
Frontier Airlines generally has a better reputation for customer service compared to Spirit Airlines, based on various customer reviews and ratings.
Are there any hidden fees with Spirit Airlines?
Yes, Spirit Airlines is known for its numerous add-on fees, which can include charges for seat selection, bag check, and even printing boarding passes at the airport.
How do the flight schedules compare between Frontier and Spirit?
Flight schedules can vary, but Frontier typically has a more extensive network with more options for popular vacation destinations compared to Spirit, which has fewer routes.
Can I earn frequent flyer miles with these airlines?
Yes, both Frontier and Spirit have their loyalty programs, allowing passengers to earn miles and redeem them for future flights, though Frontier’s program is often considered more rewarding.