Allegiant Air faces several operational and customer service issues that affect its overall reputation.
Frequent flight cancellations and delays plague Allegiant, causing frustration among passengers. These disruptions often stem from staffing shortages and maintenance problems.
Customer service experiences are often hit or miss. Many travelers report long wait times and unhelpful responses when trying to resolve issues. This inconsistency can make an already stressful travel experience worse.
The airline’s fees can also catch travelers off guard. Allegiant has a low base fare, but additional charges for bags, seat selection, and other services can quickly add up. Customers sometimes feel misled by the pricing structure.
Safety concerns have emerged as well. While Allegiant maintains compliance with FAA regulations, some incidents have raised eyebrows. Passengers want assurance that their safety is prioritized during flights.
Finally, the booking process can be complicated. Many users find the website and app less user-friendly than expected, leading to frustration when planning trips.
What are common complaints about Allegiant Air?
Common complaints include flight cancellations, delays, poor customer service, unexpected fees, and difficulty navigating the booking process.
Are Allegiant Air flights generally safe?
Allegiant Air complies with FAA regulations, but there have been isolated incidents that raise concerns among passengers.
Why are there so many delays with Allegiant Air?
Delays often result from staffing shortages and maintenance issues, which can disrupt flight schedules.
How does Allegiant’s pricing compare to other airlines?
While Allegiant offers low base fares, additional fees for services can make it more expensive than it appears at first glance.
What can I do if I have a problem with my Allegiant Air flight?
If you encounter an issue, it’s best to contact customer service directly, although response times may vary significantly.